PRIVACY POLICY

Welcome to Aquastark Technologies Pvt Ltd (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting any personal information you may share with us. This Privacy Policy explains what limited data we collect, how we use it, and the choices you have when you simply browse https://aquastark.com (the “Site”) or contact us by email. Because the Site is strictly informational—no user accounts, subscriptions, contact forms, or e-commerce functions—our data practices are intentionally minimal.

1. Scope & Governing Laws

This Policy is drafted in accordance with:

Digital Personal Data Protection Act, 2023 (India)
Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Where relevant, international standards such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)

2. What Information We Collect

Category : Email correspondence

What it includes : Your email address and the content of any message you send us

How we collect it : Only when you choose to contact us at connect@aquastark.com

No other personal data is collected.
We do not offer account creation, newsletter subscriptions, contact forms, online purchases, or social-media log-ins.

3. How We Use Your Information

a) Purpose: Provide and maintain the Site (e.g., load pages, ensure security, generate basic usage statistics)

Legal basis* Legitimate interests

b) Purpose: Respond to your email inquiries

Legal basis* Your consent (implied by sending the email) / Contractual necessity (if your inquiry

leads to pre-contractual discussions)

c) Purpose: Detect and prevent fraudulent or malicious activity

Legal basis* Legitimate interests / Legal obligation

d) Purpose: Comply with legal requests or obligations

Legal basis* Legal obligation

*For visitors , “legitimate interests” means our interest in operating, securing, and improving the Site in a way that does not override your fundamental rights.

4. Cookies & Analytics

We use only essential cookies and lightweight analytics (e.g., privacy-focused tools that aggregate data without identifying individuals) to understand general Site traffic. You can disable cookies in your browser, but some basic functionality (like remembering language preference) may be affected.

5. Sharing & Disclosure

We never sell or rent your personal information. We may share it only:

Service Providers – trusted vendors that host our servers or provide analytics, bound by confidentiality obligations.
Legal Compliance – if required by law, court order, or government request.
Business Transfers – in the unlikely event of a merger or acquisition, subject to at least the same level of privacy protection.

6. International Transfers

Our servers may be located in India or another jurisdiction. If you access the Site from outside those regions, your technical data may be transferred across borders. We use appropriate safeguards (e.g., encryption in transit and at rest) to protect such data.

7. Data Security

We employ industry-standard administrative, technical, and physical safeguards, including:

TLS encryption for data in transit
Firewall and intrusion-detection systems
Regular security updates and vulnerability assessments

No system is 100 % secure, but we strive to protect your data to the best of our ability.

8. Data Retention

Technical data in server logs is retained for up to 12 months for security auditing, then deleted or anonymised.
Email correspondence is retained only as long as necessary to address your inquiry and any follow-up, or as required by law.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

Request access to the personal data we hold about you
Request correction or deletion
Object to or restrict certain processing
Withdraw consent (affects future processing)
Lodge a complaint with a supervisory authority

To exercise any right, email connect@aquastark.com with the subject “Privacy Request.” We may verify your identity before acting.

10. Third-Party Links

The Site may contain links to third-party websites (e.g., cultural resources, partner organizations). We do not control their privacy practices—review their policies before providing any information.

11. Changes to This Privacy Policy

We may update this Policy periodically. Material changes will be posted on this page with a new “Last updated” date. Continued use of the Site after changes means you accept the revised Policy.

12. Contact & Grievance Officer

For questions or concerns about this Policy or our data practices, contact:

Email: connect@aquastark.com
We will acknowledge complaints within 24 hours and aim to resolve them within 15 days, as required by Indian regulations.

By simply browsing the Site or emailing us, you acknowledge that you have read and understood this Privacy Policy.